FAQs

What is the weight capacity?

Our recommended weight limit for the Plus version is 250 lbs. The regular version is 200lbs. Please keep in mind that you shall NEVER SIT / STAND ON FOOTSTOOL ONLY, especially on one side of it, which may cause rollover of the chair. If you have children at home, please watch out.

What is the right desk height?

The seat height can be adjusted between 19.7 inch and 23.7 inch (50cm-60cm), so it can work with desks from 23 inch to 37 inch (60cm-95cm) high.

Does the footstool have a break?

The footstool is designed to move freely so as to support kinds of sitting positions. But in order to avoid its unnecessary movements while putting legs on, we’ve added anti-slip component inside the connection part to add the friction. So the footstool will not move itself unless you make it.

Will the wheels damage my floor? 

The castors we used are safe for any floor type, but if you find they aren’t working for your specific needs, you can always change them out. They are universal castors with a 11mm x 22mm stem.

Do you ship internationally?

Yes. Please check our Shipping Areas & Rates here.

If you do not see your country listed at checkout, Please contact us here or email us at support@pipersong.com with your country, city, and postal code so that we could provide you a shipping quote.